Multiple systems do not share information

Connecting applications is complex

Extended ECM by OpenText governs the information lifecycle. By connecting business applications companies can significantly benefit. By integrating various systems and applications, companies can streamline workflows, automate processes, and gain valuable insights from data. This leads to improved efficiency, enhanced decision-making, and increased customer satisfaction. Additionally, connected applications provide scalability and flexibility, allowing businesses to adapt to changing market conditions and grow sustainably. Ultimately, the implementation of connected applications can drive innovation, reduce costs, and enhance overall business performance.

Extended ECM by OpenText

Efficiency and operation issues are common

With ECM you can automate tasks, simplify access, and improve collaboration. This is a positive step in improving efficiency. Contextual information, centralized with multiple sources means jumping around to get information is not needed. xECM allows you to remain in your business applications and still see related content from other systems at the same time in the same interface. You can link applications such as Teams, Salesforce, SAP, ServiceNow, Microsoft 365 and many more.

Creating documents is time consuming

Using Extended Enterprise Content Management (xECM) you are able to automatically generate frequently created or complex documents using intelligent templates and metadata from complementary systems. For Sales, HR, Operations this is not only a time saver but also reduces the risk of manual error. Adding a layer of generative AI allows contextual searches of all systems in one interface. Including Translation searches, chat system integration and intelligent search.

Security, compliance and regulation are complex

Solutions need to be not only flexible, but secure. Audit trails, contextual information based on roles and access based on compliance is needed. xECM allows you to control the full information lifecycle, from creation to deletion, storage to recall. Including the ability to set rules for content deletion according to specific time periods, archiving based on record retention requirements. Insights into the data behind your systems and processes are also available to help keep improving your implementation.

xECM Benefits

Staggered Implementation

xECM can be brought online one system at a time, you can prioritize.

Industry specific requirements

Specific industry add-ons are available, individual sectors have differing requirements. Engineering, Government and more are available.

On-Premise or Cloud

Amazon Web Service, Google Cloud and Microsoft Azure implementation is possible as well as on premise.

Drive productivity

Give people all the information they need to do their jobs in one place.

Expansion is simple

Add-ons such as Content Aviator and OpenText AppWorks allow you increase value over time.

Governance and oversight

Policy inheritance and other features provide enterprise levels of security. Tackling leaking content and regulatory failures.

How we work

All our solution architects and consultants are trained and work in accordance with our deployment methodology. It is a project approach that we have perfected over the years and will continuously adapt. Our experts are front and center of that process.

Partnerships require consistency

Get your project foundations set

Here we align the project, creating and agreeing upon a common understanding in relation to the key aspects of the projects. A project schedule is described and approved as well.

We use workshops to gain insights into project objectives, priorities, alignment of the project organization and create a timeline.

Want to get started

Understanding actual benefits

Here we define a Minimum Viable Product (MVP) by looking into use cases. These cases will provide an even greater understanding of the requirements and give us a measurable goal. At the end of this step, the acceptance test plan criteria are developed. Having this means we can keep on track with he project, having a source to draw what success looks like and make sure we stay on target.

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Building and testing in sprints

We use an iterative process and during this phase the project team will configure and/or develop the solution based on the requirements and MVP. This phase will be managed in sprints. Giving us flexibility and helping push towards our project goal.

Each sprint will have a defined goal and backlog. Alterations that are based on the feedback from testing are an integral part of each sprint. During this phase, the project team on the client side will receive training in order to prepare for their role, which is to test and approve the project/solution being built.

Any questions about testing?

Acceptance testing offers control

It is not just systems that need to be made ready, people do to. This means that the solution developed and tested, needs to be moved into acceptance testing People then receive training on how to become users. This provides invaluable information and feedback needed to correct any critical and non-critical issues. The critical issues will be handled and fixed. While the non-critical issues will be logged for later revision in another sprint to not hold up the project.

Bad UAT experiences?

Deploying and going live

This part of the process includes the production readiness and people readiness. This means preparing the system for the solution to be transported into production. As well, the training the end-users and ensuring the availability of an end-user’s guide. The cut-over activity process will be initiated in this step. We will provide continuous care, where we pay close attention to issues appearing shortly after launch. From here we do a handover to our Turnpikes Support and Managed Service team. This ensures that there is always someone to contact who is aware of your specific needs and details.

Get to go live

A partner helps you grow

Getting to go live on a project is one thing, but how do you stay on top of new releases, updates, possibilities and perform day to day tasks? Find a partner who has that knowledge and can apply it to your requirements.

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